Our primary support channels are via email and through our toll-free support line >  (800) 974-6493 Ext 2

We will respond within 4 business hours to ANY type of support request. (8:00-6:00 PM Eastern Business Hours). However,  our typical response time is less than 1 hour (24 hours a day | 7 Days a Week).

Trouble tickets will be responded to within 1 hour during normal business hours and a maximum of 8 hours after business hours and on weekends.