To verify that your installation is configured to send emails correctly from the online store, please follow the instructions below.

Click on the ‘Emails’ tab in the web-based admin system and then click on one of the email profiles listed on the page. (Example Tell-A-Friend…it doesn’t matter which one is used for testing.)

Email Manager Screenshot

When the page loads, enter your email address in the field next to the text that reads “Send A Test Message Of This Profile....Enter Your Email:” After you have entered your email, click on the ‘Send Test’ button.

If the email system is configured correctly, you will receive a message such as:

THE TEST MESSAGE WAS SENT TO: yourname@youremail.com

If you do not receive  “THE TEST MESSAGE WAS SENT TO:….” , or you receive a server error, then your SMTP server setup is incorrect.  If you do not receive the “confirmation” text, return to the SMTP configuration section above and verify that your STMP server configuration is correct.

If you cannot send test messages and need assistance configuring your SMTP server settings, please submit a support ticket online at http://www.sitestorepro.com/support.asp