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Home>Knowledge Base>Troubleshooting>What STMP (store email) settings should i use for my GoDaddy shared hosting account in the web-based admin?
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Article ID55
Created On9/23/2009
Modified9/23/2009
What STMP (store email) settings should i use for my GoDaddy shared hosting account in the web-based admin?
GoDaddy.com requires that all emails send from websites hosted on their Windows-based servers go through a relay server.

The following settings should be entered in the STMP Server Component Settings in your Site Store Pro web-based admin system if you are hosting on a GoDaddy Shared server. (Located under Emails > Set Active Email (SMTP) Server Component (CDONTS, CDOSYS, ASPEmail, etc))

Select Component: CDOSYS
Server Address: relay-hosting.secureserver.net
STMP Login Name: [- - Leave This Field Blank - - ]
STMP Login Password: [ - - Leave This Field Blank - -]
STMP Port Number:25
STMP Timeout: 10

If you are using a DEDICATED GoDaddy Server, the Server Address should be:k2smtpout.secureserver.net

Note: The settings above are for your Site Store Pro ecommerce (online store) auto-generated messages such as order confirmations, tell-a-friend and password reminder requests. This is NOT for your POP (desktop) email settings if you are hosting your email with GoDaddy.com. For the GoDaddy Personal/Business email server settings to retrieve and send messages from Outlook, Eudora, etc, please visit:http://help.godaddy.com/article/4715