Resolving Common Issues

• • Topic
• • Receiving warning in PHP 5.5 "Deprecated: mysql_connect():"
  • I made some changes to a Dreamweaver Template File (.dwt) and I don’t see any of the edits or modifications on my website. How do I update the website after editing a .dwt template file?
  • I entered my email address and serial number but the activation is still failing?
  • Why do i receive an database connection error message after installing Site Store Pro when trying to access the site (store files) or administration area?
  • I'm trying to upload images or media files in the admin area but i keep receiving a permissions error?
  • I added a product or event and the new item does not appear in the search results?
  • System-generated emails are not being sent from the website (online store) and/or there is an error message when trying to send messages?
  • Why can’t I login to my web-based admin system?
  • The images do not show up and/or links do not work in the website menus or emails sent from my store (tell-a-friend, password retrieval, order confirmation, shipping confirmation or specials notifications, etc.)
  • How do I turn off the Captcha validation on my account registration forms?
  • How do I offer a service-only item for sale on my website with no shipping, etc?
  • The menu links on my store are not working correctly and/or the product images are not loading in the store.
  • What SMTP (store email) settings should i use for my GoDaddy shared hosting account in the web-based admin?

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