Business Pro Support Plan (Annual)
The Business Pro Support plan provides full priority, direct support on up to 3 installs.You will be automatically assigned a priority support plan serial # when you complete your order. Your plan expires one year from date of purchase.
This plan is primarily geared for site owners, administrators and managers who are not directly responsible for the site design or development but are involved in site administration, products addition, order processing, etc.
The plan includes free installation and design integration of the current website design or an available design template info the Site Store Pro ecommerce system. This plan includes up to 2 hours of remote training and additional hours (if required) can be purchased for $40 per hourly session.
The plan includes FULL direct support including unlimited support tickets, phone and video call support. (For support questions and not specfiic training on topics). If required we will also access your server directly and/or do a screen-sharing session to remotely diagnose or assist in setup issues.
Discounted Custom Projects: If you ever need a custom programming or site customization project, your plan includes a discounted custom project rate of $60/hr (20% discount) for projects up to 3 hours and a 33% discount for projects above 3 hours.
Upon completion of your order, you will be able to instantly download a zip file that contains all cart versions with the payments expansion pack already applied to enable processors such as Stripe, Square, Authorize.net, FirstData, PayPal Pro and PayPal Express payments,. Your download file also includes your priority support contact info and instructions.
This plan is primarily geared for site owners, administrators and managers who are not directly responsible for the site design or development but are involved in site administration, products addition, order processing, etc.
The plan includes free installation and design integration of the current website design or an available design template info the Site Store Pro ecommerce system. This plan includes up to 2 hours of remote training and additional hours (if required) can be purchased for $40 per hourly session.
The plan includes FULL direct support including unlimited support tickets, phone and video call support. (For support questions and not specfiic training on topics). If required we will also access your server directly and/or do a screen-sharing session to remotely diagnose or assist in setup issues.
Discounted Custom Projects: If you ever need a custom programming or site customization project, your plan includes a discounted custom project rate of $60/hr (20% discount) for projects up to 3 hours and a 33% discount for projects above 3 hours.
Upon completion of your order, you will be able to instantly download a zip file that contains all cart versions with the payments expansion pack already applied to enable processors such as Stripe, Square, Authorize.net, FirstData, PayPal Pro and PayPal Express payments,. Your download file also includes your priority support contact info and instructions.
