By default, Captcha (reCaptcha) is turned on to prevent bots from spamming your customer registration forms.
To turn off Captcha validation on the registration forms (retail user, wholesale user and guest checkout), …
- Login to your admin area
- Click On Store Setup
- Click On User Registration Setup
- Click On User Registration Configuration | Content (Retail – Wholesale)
- Click The Box next to the field ‘Disable Captcha Validation On Registration’
- Click The ‘Update Configuration Button’
Please note that for PCI compliance and data security reasons, you cannot disable the Captcha validation on your admin area login page.