Edit Email Profile (Message Type)

When editing an email profile, the following common elements can be managed through the unified email management form in the web-based admin:


  • Email Subject Link
  • From Email Address (Sender’s Email)
  • Header Image
  • Main Email Message Body
  • Email Footer
  • Email Signature
  • Footer Image

Note: One (1) profile must be set as ACTIVE for every message type (except custom) at all times. Even if you are not using a specific message type (i.e. you are not accepting wholesale registrations or using the Rewards Program), the message type must still be set as ACTIVE.

Below is a screen shot of a sample email profile edit form:

Note: The
Tell-A-Friend, Order Confirmation, Shipment Confirmation and Order Reminder message profiles contain data variable “placeholders”. Variable placeholders are enclosed in brackets [ ] . Example [OrderID] will populate the placeholder with the actual Order ID # when the message is auto-generated and sent to the customer.  We do not recommend moving or deleting any variable placeholder in the email profiles.