-
Table of Contents
Print

Managing Orders Through The Web-Based Admin

When an order is completed on the website (online store) , it will be instantly visible in the Orders Manager in the web-based admin.

Orders can be searched, marked as completed, refunded, canceled, or deleted through the web-based Order Management System.

An order will be marked as ‘Pending’ (open) if it contains at least one (1) shippable item

Orders that contain only downloadable items, events or service-only items will be automatically marked as completed (closed) when the order is submitted by the customer.

The store administrator(s) can receive a notification of new orders by adding their email to the BCC field of the order confirmation email profile.

Pending orders can be marked as completed (closed) in the web-based admin and the admin can choose to send an automatic shipment notification email to the customer.

Orders can be exported from the admin for use in external systems.


Help (KB) Topics